Vol. 2. No. 12 – 22 March 1999

Interesting Reading:
Here’s some articles, web sites, or books that I’ve found interesting.

  • Designing systems for intellectual property
    KM World Magazine
    - A simple article that focuses on how several different vendors can bring value to the process of managing intellectual property (patents & trademarks, etc.). It also looks at how several organizations are using these products.
    http://www.kmworld.com/magazine/article.cfm?ArticleID=64
  • Corporate Change: A Culture of Innovation
    Information Week
    - This is not an editorial piece about knowledge management, but about speed and change. Yes, it focuses on key aspects of KM, culture, knowledge, and innovation, but it is all in the context of change. More directly it focuses on the need for speed and how culture plays an important role in allowing organizations to change fast enough to maintain a competitive advantage.
    http://www.informationweek.com/725/25uwbe.htm
  • How To Get The Most Out Of An Expert
    InternetWeek
    - This article left me wanting more, but was still interesting. We all try and ask the expert, but how do we find them? You’ll find a couple of examples and some interesting ideas in this article.
    http://www.techweb.com/se/directlink.cgi?INW19990322S0051
  • Is Real Time Collaboration Crossing the Chasm?
    Collaborative Strategies
    - A look at where things are, and where they are going in the real-time collaboration marketplace. This article is filled with useful facts and figures as well as observations about the market, products and what we might be using in the future. This a part 1 of 2, so I’ll link to the second part when it gets posted.
    http://www.collaborate.com/hot_tip/tip0399.html
  • Finding Who Knows What
    Steve Offsey of Dataware
    - A look at the different approaches that can be used to help your people find the expert (or the expert advice) they need. There are some great tips in this article. If your creating an expert finding system, or considering doing so, read this article.
    http://www.dataware.com/km/october.cfm?kmn
KM Jobs & Links:
KM Career Opportunities and Links — let me know of any opportunities and I’ll post them here (and don’t forget to tell me when the positions are filled). An asterisks (*) denotes a new item.

Upcoming Events:
This is a list of events I’m interested in, and think you should be too. As I come across web sites that have detailed listings of events, I’ll post them here. An asterisks (*) denotes a new item.

  • *4/13/99 San Francisco Bay Area Knowledge Management Roundtable http://www.hoytconsulting.com/sfkmround.htm
  • 3/28/99 – 3/31/99 IKMS’99 Delphi’s International Knowledge Management Summit in San Diego, CA http://www.ikms.com
  • 3/29/99 – 3/31/99 Internet Librarian International/LibTech’99 Olympia, London UK, contact jean.mulligan@cityshow.co.uk
  • *4/9/99 INFOLLENIUM a summit on Information Management for the 21st Century, Sponsored by the San Francisco Bay Area Chapters of ARMA International 9am – 12 noon at the Oakland City Hall, Oakland CA contact David Gaynon at gaynon1@llnl.gov
  • 4/11/99 – 4/15/99 AIIM ’99, Atlanta, GA http://www.aiim.org
  • 4/14/99 – 4/15/99 Benchmarking your KM Intranet, London contact joorourke@ark-group.com
  • 4/14/99 – 4/15/99 Using the Balanced Scorecard, New Orleans, LA info@iqpc.com
  • 4/15/99 – 4/16/99 Conference on Knowledge Management & Organizational Learning, NY, NY, sponsored by the Conference Board and IBM Global Services http://www.conference-board.org
  • *4/19/99 – 4/21/99 Customer Relationship Management, San Francisco, CA http://www.dci.com/crm
  • 4/19/99 – 4/22/99 Knowledge Management & Organisational Learning Conference, London, United Kingdom http://www.linkageinc.com/kmol99
  • 4/22/99 – 4/23/99 Benchmarking your KM Intranet, New York City contact joorourke@ark-group.com
  • 4/27/99 – 4/28/99 Using the Balanced Scorecard, San Francisco, CA info@iqpc.com
  • 5/2/99 – 5/5/99 Change 99 Conference & Expo, Atlanta, GA http://www.linkageinc.com
  • 5/11/99 – 5/13/99 Designing, Implementing & Managing The Knowledge Value Chain, Chicago, Ill http://www.iqpc.com
  • 5/11/99 – 5/12/99 Knowledge Management and the Legal Profession, London (2-day conference) joorourke@ark-group.com
  • *5/11/99 – 5/14/99 Intelligence Community Collaboration, Virginia Beach, VA http://www.ncsievents.com
  • 5/25/99 – 5/27/99 KMII – Intranets and Beyond, London (2-day conference with 1-day workshop) joorourke@ark-group.com
  • *6/17/99 – 6/18/99 Benchmarking your KM Intranet, Boston, featuring Compaq, Lotus, Sprint and Renaissance Worldwide joorourke@ark-group.com
  • *9/29/99 – 9/30/99 Benchmarking your Intranet, Washington DC, featuring AMS, Bell Atlantic, Ernst & Young and Renaissance Worldwide joorourke@ark-group.com
  • *11/1/99 – 11/4/99 Knowledge: Creation, Organization and Use — ASIS 1999 Annual Conference, Washington DC http://www.asis.org/Conferences/am99call.html
  • 11/2/99 – 11/5/99 Intranets as a Knowledge Management Tool, New York joorourke@ark-group.com
Products/Tools:
I’ll try and point you to interesting products, tools, and companies that are dabbling in the KM space. A (P) after a product name indicates that it connects people to people, and an (I) indicates that it connects people to information. These categories are based on my definition of KM.

If you’ve seen or are using a cool and useful product that falls into the KM space (or close to it), let me know about it, I’ll include it here and you’ll get the credit for it.

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