Vol. 3 No. 1 – January 2000

Interesting Reading:

Here’s some articles, web sites, or books that I’ve found interesting.

• Commentary
  me
  - As I’ve had time to read these last few months (which hasn’t been often enough) it has been interesting to note that the hype surrounding KM has died away. I’m not sure when this happened, but I saw a noticeable decline in the Technology Trades around October (1999). Most interesting is how several of the KM consultancies and product vendors have disappeared from the KM radar screen altogether. Some instantly dropped KM in favor of a portal focus, others have just de-emphasized it. So what does all this mean? I’m not exactly sure, but what is does mean is that KM is not dead, it has simply moved to a more mature state. Yes, companies are deriving value from technology used in KM systems, but it isn’t just technology for technologies sake anymore. It also means that those that really don’t understand the true value proposition of KM have moved on to supposed greener pastures (perhaps the old line about the grass being greener over the septic tank applies?).
• Corporate Culture in Internet Time
  Strategy & Business – by Art Kleiner
  - This outstanding article address the value, difficulty, and approach to creating a culture that can sustain an organization going through rapid change. The article is focused on Internet companies, but based on my experience it applies to any organization. — thanks Lesly
  http://www.strategy-business.com/culture_change/00103/

• Developing Knowledge-Based Client Relationships: The Future of Professional Services
  Book Recommendation
  - This book has been a best seller on Amazon.com from Australia.
  http://www.amazon.com/exec/obidos/ASIN/0750671858/kmnews/002-5484048-4759455

• IBM’s Knowledge Management Web Site
  - thanks Brad (no not me)
  http://www/ibm.com

• Measures that Matter
  CIO Magazine
  - This article/interview focuses on performance measures. In it, researcher, consultant, professor Eric Gertz discusses how performance metrics can increase productivity and enhance an organizations profitability at the same time enhancing employee personal and professional growth.
  http://www.cio.com/archive/010100_qanda.html

• KM Gets Real
  CIO Magazine
  - Another interview with Larry Prusak of IBM. This one focuses on the next set of trends within KM. It boils down to finding the right mix between the individual and the organization. Two of the trends Larry talks about are communities of interest/practice and the process orientation of KM.
  http://www.cio.com/forums/knowledge/edit/123099_prusak.html

• Goliath Strikes Back
  Context Magazine
  - An interesting and useful look at how Motorola fosters innovation through what I call innovation management. This huge global corporation has a process to encourage and reward innovation, that is both amazing and simple at heart.
  http://www.contextmag.com/setFrameRedirect.asp?src=/archives/199911/InnerGameofWork.asp
  

Positions:

Job Sites:

• Knowledge Jobs, http://www.knowledgejobs.com
• Enterprise Software Career Center, http://www.softwarejobs.com/erp.html
• @Brint, http://www.brint.com/km/ken/jobs.html
• Knowledge Management Consortium, http://www.km.org/km_jobs.htm

• *03/14/00 San Francisco Bay Area Knowledge Management Roundtable http://www.hoytconsulting.com/sfkmround.htm
• *02/28/00 – 03/02/00 The 2nd Annual Knowledge Management & Organisational Learning, London http://www.linkageinc.com/kmol2000uk/
• *02/28/00 – 03/01/00 intranets 2000 expo, San Jose, CA http://www.intranets2000.com
• *03/01/00 – 03/02/00 Benchmarking your Knowledge Management Intranet, New York, NY joorourke@ark-group.com
• *03/15/00 – 03/16/00 Portal West, San Francisco, CA http://www.portalseminar.com
• *03/19/00 – 03/23/00 DAMA & Meta-Data Conferences, Washington, DC http://www.wilshireconferences.com/
• *03/20/00 – 03/21/00 Measuring & Managing Your Intellectual Capital, Walt Disney World, FL http://www.iir-ny.com
• *03/22/00 – 03/23/00 eCustomer Intimacy, San Diego, CA http://www.icdevents.com/Events/eci_-_west/eci_-_west.html
• *03/23/00 – 03/24/00 Customers.com E-Business Executive Workshop, Bedford, NH http://www.cambient.com
• *03/27/00 – 03/28/00 Tacit Knowledge Roundtable, Atlanta, GA http://www.iir-ny.com
• *03/28/00 – 03/29/00 Building the Process Enterprise, Boston, MA http://www.hammerandco.com
• *03/30/00 – 03/31/00 Corporate Culture and Transformative Change, with Professor Edgar Schein, Cambridge, MA http://www.learnmaster.com/workshops/index.html
• *03/30/00 – 03/31/00 Benchmarking your Knowledge Management Intranet, London, UK joorourke@ark-group.com
• *04/05/00 – 04/06/00 Benchmarking your Knowledge Management Intranet, Boston, MA joorourke@ark-group.com
• *04/10/00 – 04/13/00 Communities of Practice, San Diego, CA http://www.iir-ny.com
• *04/11/00 – 04/12/00 Learning 2000, Raffles City Convention Center, Singapore, http://education.hp.com
• *04/12/00 – 07/06/00 UK Knowledge Management Masterclass, Middlesex University, http://www.mdx.ac.uk/www/kmm/
• *06/07/00 – 06/08/00 Portal East, Reston, VA http://www.portalseminar.com
• *06/07/00 – 06/08/00 Management Development & Information two thousand, Islington, UK http://www.midishow.com

Account4 from Account4 (a division of Work Management Solutions) I, P
- Account4 is a thin-client Internet/Intranet application for tracking information about projects, customers, resources, time and expenses. Real-time access to a central database enables users to capture, search for, and deliver knowledge with convenience and ease of use. Account4 allows workgroups to collaborate in a more efficient manner, as current data and documents are instantly accessible for review, comment, and distribution. The Account4 server side components run on Windows NT with IIS and can use either SQL Server or Oracle.

If you’ve seen or are using a cool and useful product that falls into the KM space (or close to it), let me know about it, I’ll include it here and you’ll get the credit for it.