Vol. 3. No. 3 – June 2000

Interesting Reading:

Articles, web sites, or books that I’ve found interesting.

• Call to Action
  CIO Magazine
  - This article hits the nail on the head with respect to information pollution. Organizations are pumping information to their workers at a pace that matches the speed and complexity of today’s business environment. Is that what’s really needed? No. What knowledge workers need is information they can act on to provide value to themselves and the organization. The author proposes 8 steps to providing actionable information, not just information.
  http://www.cio.com/archive/040100_action.html

• Knowledge Pool
  CIO Magazine
  - Here’s an interesting QA (Question & Answer) session with the authors of “The Knowledge Management Fieldbook”.
  http://www.cio.com/archive/071500_expert.html

• Knowledge Fusion
  CIO Magazine
  - An interesting article that details how the Tennessee Valley Authority (TVA), the United States largest public power supplier, overhauled its nuclear division’s maintenance management system, creating a centralized knowledge management system that cuts time and errors out of the cycle. I’m sure that there is something we can all apply to our organizations from this article.
  http://www.cio.com/archive/060100_fusion.html

• An Audit Tale
  CIO Magazine
  - An excellent article which details the benefits that Mitre Corp. derived from it’s mulit-year, $7.2 million investment in Knowledge Management. The benefits are broken down into both hard and soft benefits. An important item to note is that auditing is a continuous process, not a one time effort.
  http://www.cio.com/archive/050100_mitre.html

• Knowledge Management Mistakes
  Computerworld
  - This article details 5 KM implementation mistakes and how to avoid them. I’m not sure I agree with all 5 of these mistakes, but we can learn something from these “mistakes”. I have certainly seen, and participated in a few of these mistakes myself.
  http://www.computerworld.com/cwi/story/0,1199,NAV47_STO46693,00.html

• Like Bees to Honey
  Context Magazine
  - Is your organization having a difficult time recruiting employees? You’ll want to read this article, and apply it’s simple recommendations.
  http://www.contextmag.com/setFrameRedirect.asp?src=/archives/200008/InnerGameofWork.asp

• Ties That Bind
  Context Magazine
  - Where the previous article discussed recruiting, this article taps the brains of 2 authors (Komisar and Clancy) to address the topic of employee loyalty and retention. Read it and apply the principals with gusto.
  http://www.contextmag.com/setFrameRedirect.asp?src=/archives/200008/TheLastWord.asp

• Check out the new links added to the KM News link page — http://www.kmnews.com/links.htm

Positions:

• Jobs at TelTech, http://www.teltechkms.com/jobs
• Concrete Media, http://www.kmnews.com/jobs/concrete.htm
• KPMG, http://www.kmnews.com/jobs/kpmg1.htm
• Ketchum, http://www.kmnews.com/jobs/ketchum.htm
• Acunity, http://www.acunity.com
  

Job Sites:

• KnowledgeFarm, http://www.knowfarm.com/kjobs.html
• Knowledge Jobs, http://www.knowledgejobs.com
• Enterprise Software Career Center, http://www.softwarejobs.com/erp.html
• @Brint, http://www.brint.com/km/ken/jobs.html

• 09/12/00 San Francisco Bay Area Knowledge Sharing Roundtable http://www.hoytconsulting.com/sfkmround.htm
• 8/31/00 – 9/1/00 Corporate Portals – Furthering Knowledge Management for Maximum Bottom Line Impact, London http://www.iqpc.co.uk
• 09/13/00 – 09/15/00 KM World 2000, Santa Clara, CA http://www.kmworld.com/00/index.cfm
• 9/19/00 Adding Value with Taxonomy Roundtable, Enfield, CT http://www.montague.com/roundtable7.html
• 09/27/00 – 09/29/00 The Fifth Annual Chief Learning Officer Conference, Chicago, IL http://www.linkageinc.com/clo2000
• 10/08/00 – 10/11/00 Emotional Intelligence, Chicago, IL http://www.linkageinc.com/eius2000
• 10/11/00 – 10/13/00 Business-to-Business Corporate Portal Summit, Dallas, TX http://www.icdevents.com
• 10/20/00 – 10/22/00 OL’2000 ‘Supporting Organisational Learning: Knowledge Management and Case-based reasoning’, Tokyo, Japan http://www.ifcomputer.co.jp/sol2000
• 10/24/00 – 10/25/00 KM FORUM SYMPOSIUM in Paris http://www.groupemm.com/kmforum
• 10/29/00 – 11/01/00 Summit on Women In KM, Tucson, AZ http://www.wikm.net
• 11/29/00 – 12/01/00 Delphi’s B2B Summit, Amelia Island, FL http://www.delphigroup.com/events/ameia-b2b-summit/
• 12/07/00 – 12/08/00 Taking Knowledge and Best Practices to the Bottom Line, Las Vegas, NV http://www.aqpc.org/events/vegas
• 01/10/01 – 01/12/01 ASP North American World Forum, Orlando, FL http://www.icdevents.com

• Knowledge Broker from Black Pearl (I)
  - The Knowledge Broker is a Java based, e-market intelligence platform that applies business rules to data captured from multiple sources (existing enterprise databases and the Internet) to match buyers’ interests with sellers’ expertise taking into account goals, preferences, behaviors, and market context. The result is said to be more accurate and timely recommendations that increase the likelihood a transaction will occur at the moment of contact, and enhanced long-term customer satisfaction.
  http://www.blackpearl.com

If you’ve seen or are using a cool and useful product that falls into the KM space (or close to it), let me know about it, I’ll include it here and you’ll get the credit for it.