Archive for the ‘Business Intelligence’ Category

Customer Conversations Are Changing

Friday, October 2nd, 2009

"The long-held notion that companies control the conversation is being challenged by social media." http://www.fastcompany.com/article/how-social-media-upending-enterprise I couldn't have said it better myself.  This statement is true for both internal and external customers.  Organizations will need to let go of the conversation and be willing to address their constituents in the method of ...

Very Sad News

Monday, December 17th, 2007

It is with profound sadness that I report the passing of Dr. Cyril Brookes. Dr. Cyril H. P. Brookes, a pioneer in Knowledge Management and Business Intelligence died in a tragic accident at home on 13 December 2007. Cyril was a driving force in Australian information Systems having been the Manager of ...

Understanding What You Know

Wednesday, October 24th, 2007

Is intuition in business enough? The Wall Street Journal yesterday (23 October 2007) had an interesting article/interview with Tom Davenport about business intuition vs. business intelligence.  The article, Understanding What You Know (subscription may be required) doesn't discount intuition, but it more correctly focuses on how organizations are now actively using ...

BI Saves the day

Thursday, August 16th, 2007

El Reg has an article that clearly shows how great value can be delivered from a BI system. Having experienced first hand some of Overstock.com's ERP woes back in 2005 I dug into this story from El Reg. Ending a nightmare - Overstock's data center journey Some would argue the article highlights the ...

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