Archive for the ‘Culture’ Category

employees are not children

Wednesday, November 11th, 2009

Employees are not children so don't treat them like they are and they will be much more productive, and happy.  This is something that has very much been on my mind lately for several reasons that I won't go into.  The eWeek article below looks at how 37Signals goes about ...

Truths of Enterprise Social Interaction (Collaboration)

Thursday, October 15th, 2009

Collaboration tools do not need to be complex, costly, or fully integrated into the organizations other business tools to provide value. The value of Collaborative technologies often cannot be quantified. The “mom test” should be applied to collaboration technologies. David Coleman of Collaborative Strategies defines the mom test as: “…tool needs to be ...

Doing things backwards

Thursday, October 15th, 2009

More times than I care to remember I have encountered collaborative technology that actually hinders collaboration and knowledge sharing.  Why?  Well I think David Coleman of Collaborative Strategies hits the reason in his post about how some of the least collaborative people in an organization are often the ones picking ...

Customer Conversations Are Changing

Friday, October 2nd, 2009

"The long-held notion that companies control the conversation is being challenged by social media." http://www.fastcompany.com/article/how-social-media-upending-enterprise I couldn't have said it better myself.  This statement is true for both internal and external customers.  Organizations will need to let go of the conversation and be willing to address their constituents in the method of ...

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