Customer Focus Orientation client


Outside Innovation En dehors de l'innovation

Patricia B. Seybold. Patricia B. Seybold. Collins 2006, Hardcover, 432 pages, $26.95 Collins 2006, Relié, 432 pages, 26,95 $


Customers.com Customers.com

Patricia B. Seybold. Patricia B. Seybold. Crown Business 1998, Hardcover, 384 pages, $29.95 Couronne d'affaires 1998, Relié, 384 pages, 29,95 $


The Customer Revolution Le client révolution

Patricia B. Seybold. Patricia B. Seybold. Crown Business 2001, Hardcover, 416 pages, $27.50 Couronne d'affaires 2001, Relié, 416 pages, 27,50 $


Net Gain Gain net

John Hagel III. John Hagel III. Harvard Business School Press 1997, Hardcover, 235 pages, $24.95 Harvard Business School Press 1997, Relié, 235 pages, 24,95 $

Smart Support Smart Support

Jeff Pepper. Jeff Pepper. ServiceWare Inc 1999, Paperback, 118 pages, $8.55 ServiceWare Inc 1999, Paperback, 118 pages, 8,55 $

KM News™ is proudly powered by WordPress Entries (RSS) and Comments (RSS) . KM Actualités ™ is proudly powered by WordPress Entries (RSS) et Commentaires (RSS). Theme by Bob Thème de Bob
Copyright 1997-2008 Brad Hoyt (KMNews Editor) . Le droit d'auteur Brad 1997-2008 Hoyt (KMNews Sous la direction de). All rights reserved. Tous droits réservés. Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 2.5 License . Ce travail est sous licence Creative Commons Attribution-ShareAlike License 2,5.