Customer Focus


Groundswell

Charlene Li. Harvard Business School Press 2008, Hardcover, 224 pages, $8.92


Outside Innovation

Patricia B. Seybold. Collins 2006, Hardcover, 432 pages, $2.79


Customers.com

Patricia B. Seybold. Crown Business 1998, Hardcover, 384 pages, $0.04


The Customer Revolution

Patricia B. Seybold. Crown Business 2001, Hardcover, 416 pages, $1.85


Net Gain

John Hagel III. Harvard Business Review Press 1997, Hardcover, 235 pages, $2.20

Smart Support

Jeff Pepper. ServiceWare Inc 1999, Paperback, 118 pages, $9.50

KM News™ is proudly powered by WordPress. Theme by Bob