Wednesday, March 5, 2008

web site updates

The KM News web site is being updated to help make it easier to manage and provide timely content.  While the update is taking place some of the old trusty content is not available.  It will be back, really it will.

editor

Monday, December 17, 2007

Very Sad News

It is with profound sadness that I report the passing of Dr. Cyril Brookes.

Dr. Cyril H. P. Brookes, a pioneer in Knowledge Management and Business Intelligence died in a tragic accident at home on 13 December 2007.

Cyril was a driving force in Australian information Systems having been the Manager of IS at BHP (CIO equivalent) and then being appointed the first professor of IS at the University of New South Wales. In 1989 Cyril's pioneering work at UNSW led to the creation of Grapevine Technologies Ltd, one of the first KM/BI systems that specialized in management of tacit information in corporations. grapeVINE evolved into one of the earliest corporate portal products and is now part of the Sun Microsystems Inc. product portfolio.

Recently Cyril had focused his attention on BI with his blog, Cyril on Business Intelligence and his company BI Pathfinder. This recent focus never let his passion for tacit knowledge management ebb, but brought a new dimension to business decision making through tacit Knolwedge Managment and Business Intelligence.

Cyril contributed an incredible amount of passion, research, writing and evangelism to the KM and BI conversation. He has touched countless lives and leaves a rich legacy. He could have retired and left KM/BI behind, but instead he chose to include his passion for his family, friends and colleagues along with KM/BI in his daily life. Cyril will be greatly missed by all who experienced his unique life.

Via Con Dios Cyril!

Wednesday, October 24, 2007

Understanding What You Know

Is intuition in business enough?

The Wall Street Journal yesterday (23 October 2007) had an interesting article/interview with Tom Davenport about business intuition vs. business intelligence.  The article, Understanding What You Know (subscription may be required) doesn't discount intuition, but it more correctly focuses on how organizations are now actively using the data about their business or their customers to generate knowledge that can help them create a competitive advantage.

The KM space has morphed over the last few years from a focus on tacit knowledge to the point where business intelligence (decision support) systems are on equal footing with tacit knowledge.  The relationships/trust/leverage of collective tacit knowledge has not diminished in value, but sifting through organizational data to understand cause and effect, value pricing, and relationships between decisions often proves a more potent "sale" of KM in organizations than does the more ethereal "tacit" knowledge.

Monday, September 24, 2007

Identity is about relationships

Digital ID World 2007 Recap:  It's about relationships...

There were some great things out of Digital ID World.  The keynotes, especially the opening day (Monday 24 Sept. 2007) provided some deja vu moments for me.

I found that Doc Searls keynote put forward very new thinking in Digital Identity Management (DIdM).  Doc is working on something he calls Vendor Relationship Management, and through this VRM he has come to the same conclusion about DIdM that those of us in the KM space have know for years; it is about relationships/trust.  Do I have a relationship with this company/person/persona (digital identity) and or do I trust this company/person/persona (digital identity).

My first thought was, "Finally someone in DIDM gets it!"  That really isn't fair, because until recently there were not a lot of people thinking or talking about how digital identity and knowledge management interact.An additional, and I think unnoticed outcome from this years DIDW was how several keynote speakers (Doc Searls, Kim Cameron) were talking about Value Networks without apparently understanding that they were doing so.  Hopefully there will be more to report on this in the future as DIdM and KM converge.

I'm at Digital ID World

I am attending Digital Identity World in San Francisco.  Any readers here?

I am attending the 6th annual Digital Identity World Conference.  The organizers say it is the biggest one yet, but I am not so sure there isn't some spin on that.  I remember the event a couple years back held near Boulder, CO being bigger.  Regardless, there are a good number of people here and some great conversations taking place -- more on that later as I am off for some free food and drink.If you are at the conference shoot me an email so we can get together....

Monday, September 17, 2007

Succesful Virtual Teams

The Wall Street Journal has a short article how a gloablly disperesed software team succesfully work together.

How Teams Can Work Well Together From Far Apart (paid subscription may be required) - This isn't rocket sciene, but a practical look at how globally distributed teams succesfully work together is always a good way to reinforce the basics of leveraging knowledge and expertise.

Knowledge to do what?

Can your organization answer the question; knowledge to do what?  That should be the starting point for any organization embarking on a new ...