- Collaboration tools do not need to be complex, costly, or fully integrated into the organizations other business tools to provide value.
- The value of Collaborative technologies often cannot be quantified.
- The “mom test” should be applied to collaboration technologies.
- David Coleman of Collaborative Strategies defines the mom test as: “…tool needs to be easy enough for my mom to use for it to be successful.”
- Collaboration doesn’t need to be managed, just fostered.
- Provide people the freedom to share their thoughts, ideas and experiences in a way that can be applicable to the organization.
- Collaboration will grow organically if it is left alone - free from management meddling.
- People must be given the ability to converse with limited constraints (within acceptable usage parameters).
- Trust is developed through genuine interaction not edict.
- Successful organizational collaboration is evidenced through cross-functional interactions.
- Collaborative technologies will expose the hidden networks within an organization.
- The hidden networks are where the real work of the organization takes place and value derived.
- Collaborative technologies empower individual contributors.
- Productivity enhancing collaboration does not always have to be 100% business focused.
- Context is a determining factor in the value derived from conversations.
- Self organization and policing occurs where collaboration is free of artificial constraints.
Thursday, October 15, 2009
Truths of Enterprise Social Interaction (Collaboration)
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